My mom and sister just called me from inside Ikea, demanding to know how to buy a bed. Except the phone reception is terrible in there, and my mother likes complaining more than getting to the point, so the conversation sounded like this:
My sister's cellphone number: ...ert, I don...errible...keharewaweioare...
Me (thinking she has pocket-dialed): HELLO? HELLO? HELLO!!
My sister's voice: ...aft...Mom, I don't know what you want me to say!
My mom's voice: ...an't...gur...This is ridiculous! I don't even know how you did this! This is just awful!
Me (still thinking this is an accidental call): HELLOOOOO? MOM? SHILO? HELLO!
My mom's voice: Hello?
Me: MOM? WHAT ARE YOU DOING??
My mom's voice (irritated): ..kea, and we're TRYING to...mmmasdfhfff.........bed.
Me: YOU'RE BUYING A BED AT IKEA?
My mom's voice: .....s, and...ow to do this...onfusing...just awful, this is ridiculous...rice...for the slats, or the...?...
Me: Mom, I can't hear you - are you asking about the slats? You need a frame, a midbeam, and a set of slats. Three things. The numbers are on the tags.
My mom's voice: ajeoriaazerrehijt...system, can't fi...khniosuaoieuopuetsn...stupid, awful, it's so conf...mmeardfadaeadak
Me: The reception in there is always bad, I can't hear you...MOM?! ARE YOU THERE? SLATS AND A MIDBEAM!! SLATS AND A MIDBEAM!!
My sister's voice: Mom, that was not very nice.
My mom's voice (distant): afkwl;ejrpoeijaeihrinrhk
Me: Dude, what do you need? I can barely hear you.
My sister's voice: ...upb...ooking at the beds and there's two prices and we want to know why...kkkrkwe...fffffff...hgmrmew...
Me (wondering why the hell they don't just flag down an employee and ask): Are you upstairs or downstairs?
My sister's voice: Upstairs. And we want to know why it's so much more on the other side. Why is it so much more over there??
Me: Over where? The other side of what?
My sister's voice (impatient): The other side of the THING, where the MATTRESSES are.
Me: Does the other bed have nicer slats? Are you looking at two kinds of slats maybe?
My sister's voice: No, its...karfaawepaoiawmmmmmmhhhhh...ne bed...do we need two sets of slats or something?
Me: I can barely hear you...there's two pieces to the slats, they go on either side of the midbeam.
My sister's voice (relaying to my mom): Mom, she says we need two pieces of slats.
My mom's voice (faint): grumble grumble grumble Ikea slats grumble stupid grumble too hard grumble stupid too hard dumb system grumble.
My sister's voice: So why does the other tag say $30?
Me: I don't know, dude, we didn't have any trouble at all when we bought our bed...
It was about ten minutes of this total, with my mom complaing and my sister saying "the THING on the SIGN!" and me having no idea what they were actually asking, all of it garbled through terrible phone reception. The whole time I was getting increasingly annoyed because a) the cell reception in that Ikea is always terrible, everybody knows it, every time I have been there with a member of my family they have commented on it. So why were they calling me?? b) my sister text-messages as much as she breathes. Why not text me whatever the hell it was they were trying to ask? and c)WHY NOT ASK A FRICKEN EMPLOYEE? You know, someone who actually works there and can HEAR WHAT YOU'RE ASKING and CAN SEE WHAT YOU'RE POINTING AT?
Read the damned tags, fercryinoutloud. It's not friggin' rocket science, it's Ikea.